Reviews

Chris Babcock September 2, 2023

"Stop searching and call Pete now! From installation to clearly explaining how to troubleshoot the most common occurs, the crew at Long Island Stairlifts is beyond amazing to work with. We never felt any pressure to purchase more than we’d need. They asked my mom a bunch of questions to ensure she was comfortable with the purchase and the use of her lift. Then two years later when I actually needed to call for some help Pete answered our call, tried his best to help us solve, and had one of his team to the house the next day. I work for a company famous around the world for customer service and I talk about Pete and crew in all of my training classes now."
Falysha Trimboli August 1, 2023

"John was very friendly and made multiple trips to the house to provide all the correct information for what we needed. They were not pushy or rude, but was patient and was willing to explain and answer all of our questions. Thomas did the installation and everything took less than an hour. This company was so nice and we would definitely recommend to anyone!"
Eileen July 30, 2023

2025-05-25 | 14:10:37

"It is hard to come by quality customer service these days. Pete answered my call on a Sunday and was there the next day to give me a quote. He was highly professional and was able to get the job done that same week. The tech that came out was equally as professional and I couldn't believe how quick it was. They left no mess behind! Thank you again for a great experience. You and your team are wonderful!"
Stephen March 24, 2023

"A few months ago Pete and his family installed a stairlift in my home, on short notice, and with great spirit and efficiency._Pete answered all my questions, patiently demonstrated how to safely use the device, and has continued to provide top notch customer service.__It is a family business, and Pete is always just a phone call away, ready to assist when needed.__I highly recommend him to all."
Joe Lisi December 6, 2022

2025-05-25 | 14:10:38

"Seamless!! I live out of state and was trying to accommodate my mom. I called Pete. He picked up, set an appointment, provided an estimate, and scheduled the install. He could not have made it any easier! Without a doubt, one of the best consumer experiences I have ever had. Not to mention, the product installed is of real quality. A great experience all around. This is the way it's supposed to be done. Pete should should provide classes on how to conduct business. Thank you!"
Ena June 15, 2022

"I desperately needed repairs on my mom's stairlift. If the chair wasn't fixed, she would have been stuck upstairs. Thank goodness I got a hold of Pete who said he would take care of it today! Before I knew it, Long Island Stairlifts was at her house and fixed the problem. They are professional, kind and knowledgeable about all things stairlifts! I have my new company if I ever need work done on the chair again! Thank you Pete for doing such a great job!"